Commercial Cleaning: How to Choose a Professional | Janitorial and Building Maintenance Service

Commercial cleaning services offer a valuable service for their clients however, not all cleaning companies are equal. Many businesses are unable to afford a dedicated full or part-time employee to focus on cleaning their place of business. Hiring a professional cleaning company makes a lot of financial and common sense. Research confirms that a clean and healthy workplace is more conducive to first impressions and workplace productivity. A clean and healthy business environment results in fewer sick days, improved productivity and efficiency.

Some important considerations follow in a handy checklist format:

Commercial Cleaning Service, Building Maintenance

Determine Your Professional Cleaning Needs

What cleaning services are important to you and your business?

How many days per week are required to ensure that your building is properly cleaned and maintained for employees and customers?

Does the cleaning company provide you with a one-stop shopping experience for all your professional janitorial services and building maintenance?

Is the cleaning service willing to design a customized cleaning and maintenance program based on the specific needs of your business?

Obtain Several Bids

While cost is always one important consideration, are there reasons why the least expensive cleaning service may not be the best option?

Is the cleaning company willing to send a representative to meet with you to provide a detailed building analysis, on-site consultation, and a no-obligation estimate?

Are all your expectations and mutually agreed upon service requirements clearly defined in the proposed contract?

Check Janitorial Service References

Is the cleaning company willing to provide you with a list of three or more current references?

How long has the cleaning company been in business?

Have you verified the legitimacy of the cleaning service with the BBB or Clean Trust (formerly IICRC)?

Review Staff Training and Certification

Does the cleaning service provide continuous staff training to ensure quality and consistency?

Are employees required to have background checks or random drug testing?

For safety and quality purposes, how many staff are assigned to clean a building?

Have a Plan for Emergency Services

Does the company provide 24/7 emergency service?

Are state-of-the-art cleaning, sanitation and disinfectant services available?

Are green cleaning services an option?

What other types of cleaning and maintenance services are available, (e.g., carpet and upholstery, specialty floor cleaning, window washing, water and fire restoration, mold remediation, construction clean up)?

Fully Insured and Bonded?

Is the cleaning service properly insured and bonded to protect your business from liability or litigation?

What procedures does the cleaning service have in place to ensure that your company business materials, documents and personal items are safeguarded?

Satisfaction Guaranteed.

Is the cleaning service willing to guarantee your satisfaction?

What processes are in place to measure quality and ensure customer satisfaction?

Questions? Comments? We'd be happy to hear from you! Contact Leadens Building Maintenance at 763-441-4859.

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